OXSIGHT Cares for You
At OXSIGHT we are dedicated to helping you regain control of your vision and change the way you can live your life. Our UK Customer Care team will support you every step of the way as you use your new smart glasses to reconnect with the visual world. We provide knowledgeable, personal advice to help you get the most out of your OXSIGHT experience.
If you have any concerns, queries, recommendations or suggestions call our Customer Care team today.
Enjoy Exclusive Benefits
As part of the OXSIGHT family, you will enjoy:
- Expert Support – You get expert advice from OXSIGHT’s qualified, in-house clinical specialists on using our smart glasses for your eye condition.
- Warranty – You will receive 24 months parts and labour warranty, for added peace of mind.
- Upgrades – You can receive free software upgrades that OXSIGHT releases for all products, including our OXSIGHT Crystal™ and OXSIGHT Prism™ glasses.
- Exclusive Access – You will be notified of special offers, vouchers and information that are granted by OXSIGHT-supported charities. You will also be invited to special OXSIGHT events and conferences.
- Money-Back Guarantee – We offer a 14-day money back guarantee. Our Customer Care team will take you through its conditions when you get your smart glasses.
Share Your Experience
OXSIGHT seeks to continually improve its products and customer service and we can only do so with your help. We value open and honest feedback — the springboard of our improvement.
Please feel free to contact the OXSIGHT team to share your experience from your initial inquiry, demonstration, purchase through to using your smart glasses.
Customer Care Team
Ryan Akiens
Dispensing Optician
Michelle Lannen
Dispensing Optician
Jennifer Gregory
Dispensing Optician
Dan Davis
Dispensing Optician
Victoria Broadley, Ph.D
Vicky has extensive experience in technical customer support and is here to help you use the glasses at home and in your day to day life.
Hayley Allen
Hayley has many years’ experience helping customers with their aftersales care. She is looking forward to helping you get the most out of OXSIGHT glasses and supporting you in every way.